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    Cookie policy

    Cookie policy
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    Legal informationPrivacy policyCookie policyTerms and conditionsAccessibility Modern slavery act statement

    Delvaux Design Coordination et Finance S.A., and/or its affiliates and subsidiaries (hereinafter "we”, “our" or "Maison Delvaux"), undertake to respect your privacy (hereinafter "you”, “your"). As such, Maison Delvaux protects the personal data of its customers, prospects, partners and users/visitors online, in particular as collected by means of cookies, tags, tracers and other technologies (generally: “cookies”), and treats it with the utmost care.

    Our Cookie Policy (“Policy”) forms an integral part of our Privacy Policy. Please read them both carefully.

    We thank you for having decided to visit us and wish you a pleasant stay on our website https://www.delvaux.com (“Website”).

    The controller responsible for processing your personal data is Delvaux Design Coordination & Finance SA, a company incorporated under Belgian law with registered office at 7, Boulevard Louis Schmidt, 1040 Brussels, Belgium, registered with the Crossroads Bank for Enterprises (CBE) under the number BE 0448.178.305.

    Other controllers may also intervene in the event of the use of third-party cookies. For more information, see section 3 of this Policy.

    If you have any questions or requests regarding our Policy or how we process your personal data in general, please contact us at the following email address: dataprivacy@delvaux.com.

    Cookies are small text files that are saved on your device when you visit our Website. Cookies may contain information about your use of our Website or enable us to recognize you and your device the next time you visit our Website. You will find more information on cookies at http://www.allaboutcookies.org and at http://www.youronlinechoices.eu.

    You are not obliged to accept (all) our cookies. However, if you do not accept or you delete our cookies, please be aware that you will not be able to take full advantage of certain features of our Website and/or the user experience. You will find more information on how to disable and/or delete cookies in section 4 below.

    3.1. General

    Here is a list of the various types of cookies we use on our Website:

    1. Strictly necessary cookies - these cookies are necessary for the operation of the Website and allow you to navigate and use its functionality. They are obligatory.
    2. Analytical/performance cookies - these cookies collect information about your use of our Website, such as the pages/functionality you visit most often. These cookies allow us to improve the functioning of our Website. All information collected is aggregated. If you do not accept these cookies, we will not be informed of your visit to our website;
    3. Functionality cookies - these cookies improve and personalize the functionality of the website and remember your choices (such as your username, language or region). They offer you an improved, more personalized experience.
    4. Advertising/marketing cookies - these cookies can be set within our website by our advertising partners. They can be used by these companies to profile your interests and show you relevant advertisements on other websites. Third-party tracking pixels (e.g. Facebook, Pinterest, Twitter) are also present on our Website as part of our various advertising campaigns. They are used to allow more in-depth analysis of the performance of advertising campaigns.

    Cookies on our Website are placed either by us or by third parties. We may thus share this information with partners by using third-party cookies. This information will be used by these partners in particular for online advertising purposes, measurement of the effectiveness of an advertising campaign, analytical functionality, or for the integration of social media platforms. They may also be placed directly by third parties when you use our Website to allow the third party to provide us with a service, allowing us to optimize the operation of our Website. This information will always be shown below in the table below under the title “cookie owner”.

    3.2. Detailed list of types of cookies used on our website

    The detailed list of cookies used on our Website can be found in the table below.

    There are various ways to configure and manage cookies: you can either deactivate Delvaux or third-party cookies using your browser settings, or you can use our cookie setting tool to manage your cookie preferences (accept/reject).

    4.1. Cookie settings may vary from browser to browser.

    For example, the following hyperlinks tell you how to disable the use of cookies in some browsers and/or how to delete cookies:

    • Chrome: https://support.google.com/chrome/answer/95647?hl=en;
    • Internet Explorer: https://support.microsoft.com/en-gb/...;
    • Microsoft Edge: https://privacy.microsoft.com/...;
    • Mozilla Firefox: https://support.mozilla.org/en-US/kb/... and https://support.mozilla.org/en-US/kb/...;
    • Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac.

    4.2 Maison Delvaux's consent mechanism cookie tool

    You may provide or withdraw your consent by using our consent mechanism tool available in our cookie banner and/or by clicking here on “manage your consent”.

    The period for which a cookie will remain on your device will depend on the period of validity of the cookie in question as described in the table below.

    You have certain rights regarding the information we hold about you.

    You have the following rights: to be informed, to access, to rectify, to object, to data portability, to erase (the “right to be forgotten”), to restrict processing, and to withdraw your consent (for the latter right, see Section 4.2 above).

    As regards the existence of automated decision-making, including profiling and, where appropriate, useful information concerning the underlying logic, as well as the importance and the expected consequences of this processing for you, Maison Delvaux confirms that there is no automated decision-making based on the personal data collected.

    All these rights are also detailed in Section 9, “Your Rights”, of our Privacy Policy. We will try to comply with your request as soon as practically possible and always within the deadlines provided by the GDPR.

    If you have questions about your rights, or complaints about the way in which Maison Delvaux processes your personal data, please send them to us first using the information in Section 8, "Contact details”, of this Policy. You always retain the right to lodge a complaint with the competent supervisory authority. For Belgium this is the Data Protection Authority, Rue de la Presse 35, 1000 Brussels, Belgium, +32 (0)2 274 48 00, contact(at)apd-gba.be.

    The retention period of the data collected via the various cookies may vary depending on whether the cookie is placed by Maison Delvaux or by third parties. We are not responsible for the retention period for third party cookies.

    Your personal data collected by Maison Delvaux will not be kept beyond the period strictly necessary for the intended purposes as set out in this Policy. The information collected through the cookies will be kept for a maximum period of twenty-five (25) months. Beyond that, data will be erased when the retention periods expire, unless a longer retention period is permitted or imposed by a legal or regulatory obligation, or unless they are subject to a data anonymization process to make it impossible to re-identify people. This anonymized data, since it is no longer personal data, can be stored freely and is used in particular for the production of statistics.

    By accepting all cookies and/or managing your preferences, you acknowledge that you have read the terms of this Policy and agree to our use of cookies as set out above (unless expressly stated otherwise).

    We may change this Policy from time to time. Any changes that we make in the future to our Policy will be published on this page and, if necessary, will be brought to your attention by email. Please check this page frequently for updates or changes to this document. Continued use of this Website, following the posting of changes to the Policy, implies your acceptance of them.

    This Policy was last updated on 14 December 2020. Download the most recent version as a PDF.

    Questions, comments and inquiries regarding this Policy should be directed to Delvaux Design Coordination et Finance S.A., for the attention of the head of the legal department, 7, Boulevard Louis Schmidt, 1040 Brussels, Belgium; or by email to dataprivacy@delvaux.com.

    NamePurposeCookie ownerLegal basis for processingValidity
    _identityThis cookie is used to save the identity of the logged in customer throughout the website.Maison DelvauxLegitimate interest (Article 6(1), f) of the GDPR)1 month
    _usernameThis cookie is used to save the identity of the logged in customer throughout the website.Maison DelvauxLegitimate interest (Article 6(1), f) of the GDPR)1 month
    privacy-consentsThis cookie is used to store preferences in terms of privacy.Maison DelvauxLegitimate interest (Article 6(1), f) of the GDPR)1 year
    CRAFT_CSRF_TOKENThis cookie is used to secure the exchange of information in the context of a form submission. It prevents a third party from being able to view the information exchanged between you and the server in all the forms on the website.Maison DelvauxLegitimate interest (Article 6(1), f) of the GDPR)Session
    CraftSessionIdThis cookie is used to secure the exchange of information in the context of a form submission. It prevents a third party from being able to view the information exchanged between you and the server in all the forms on the website.Maison DelvauxLegitimate interest (Article 6(1), f) of the GDPR)Session
    cookies-acceptedThis cookie is set by the GDPR banner. This cookie carries out the consent of users regarding the use of cookies.Maison DelvauxLegitimate interest (Article 6(1), f) of the GDPR)1 year
    NamePurposeCookie ownerLegal basis for processingValidity
    _gaThis cookie is used by Google Analytics. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports.Third party: Google Inc.Consent (Article 6(1), a) of the GDPR)2 years
    _gat_UA-5749543-5This cookie is used by Google Analytics. The pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites.Third party: Google Inc.Consent (Article 6(1), a) of the GDPR)1 minute
    _gat_UA-5749543-4This cookie is used by Google Analytics. The pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites.Third party: Google Inc.Consent (Article 6(1), a) of the GDPR)1 minute
    _gidThis cookie is used by Google Analytics. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports.Third party: Google Inc.Consent (Article 6(1), a) of the GDPR)1 day
    _hjidThis cookie is used by Hotjar when the customer first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.Third party HotjarConsent (Article 6(1), a) of the GDPR)1 year
    _hjIncludedInSampleThis cookie is used by Hotjar to know whether a visitor is included in the sample which is used to generate funnels.Third party HotjarConsent (Article 6(1), a) of the GDPR)1 year
    _hjCachedUserAttributesThis cookie is used by Hotjar to store user attributes which are sent through the Hotjar Identify API, whenever the user is not in the sample. These attributes will only be saved if the user interacts with a Hotjar Feedback tool.Third party HotjarConsent (Article 6(1), a) of the GDPR)1 year
    _hjAbsoluteSessionInProgressThis cookie is used by Hotjar to detect the first pageview session of a user. This is a True/False flag set by the cookie.Third party HotjarConsent (Article 6(1), a) of the GDPR)Session
    _hjIncludedInPageviewSampleThis cookie is used by Hotjar to let Hotjar know whether that visitor is included in the data sampling defined by your site's pageview limit.Third party HotjarConsent (Article 6(1), a) of the GDPR)30 minutes
    _hjIncludedInSessionSampleThis cookie is used by Hotjar to let Hotjar know whether that visitor is included in the data sampling defined by your site's daily session limit.Third party HotjarConsent (Article 6(1), a) of the GDPR)30 minutes
    _hjUserAttributesHashThis cookie is used by Hotjar to keep user attributes sent through the Hotjar Identify API cached for the duration of the session in order to know when an attribute has changed and needs to be updated.Third party HotjarConsent (Article 6(1), a) of the GDPR)Session
    _hjLocalStorageTestThis cookie is used by Hotjar to check if the Hotjar Tracking Script can use local storage. If it can, a value of 1 is set in this cookie.Third party HotjarConsent (Article 6(1), a) of the GDPR)Under 100ms
    _hjTLDTestThis cookie is used by Hotjar to determine the most generic cookie path Hotjar should use, instead of the page hostname. This is done so that cookies can be shared across subdomains (where applicable). To determine this, Hotjar tries to store the _hjTLDTest cookie for different URL substring alternatives until it fails. After this check, the cookie is removed.Third party HotjarConsent (Article 6(1), a) of the GDPR)Session
    _ga_8DXQELCW60This cookie is used by Google Analytics 4 Property. The pattern element on the name contains the unique identity number of the account or website it relates to.Third party: Google Inc.Consent (Article 6(1), a) of the GDPR)2 years
    NamePurposeCookie ownerLegal basis for processingValidity
    _derived_epikThis cookie is used by MailChimp to manage the sign up form that will pop-up on the homepage.Third party: MailChimpLegitimate interest (Article 6(1), f) of the GDPR)1 year
    countryThis cookie is used to save the user's country choice throughout the website. It is created when you first land on the website and is updated when you change the country.Maison DelvauxLegitimate interest (Article 6(1), f) of the GDPR)1 month
    regionThis cookie is used to save the user's region choice throughout the website. It is created when you first land on the website and is updated when your change the region.Maison DelvauxLegitimate interest (Article 6(1), f) of the GDPR)1 month
    OGPCThis cookie is used by Google to enable the functionality of Google Maps.Third party: Google Inc.Legitimate interest (Article 6(1), f) of the GDPR)1 month
    NamePurposeCookie ownerLegal basis for processingValidity
    MUIDThis cookie is used by Bing to store and track visits on the website.Third party: Bing.comConsent (Article 6(1), a) of the GDPR)13 months
    _pinterest_ct_rtThis cookie is used by Pinterest whenever a Pinner visits an Advertiser's site which has the Pinterest Tag installed.Third party: pinterest.comConsent (Article 6(1), a) of the GDPR)1 year
    _pinterest_ct_uaThis cookie is used by Pinterest to track the usage of services.Third party: pinterest.comConsent (Article 6(1), a) of the GDPR)1 year
    _fbpThis cookie is used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.Third party: Facebook.comConsent (Article 6(1), a) of the GDPR)3 months
    _gcl_auThis cookie is used by Google to take information in ad clicks and store it in a first-party cookie so that conversions can be attributed outside the landing page.Third party: Google Inc.Consent (Article 6(1), a) of the GDPR)3 months
    _uetsidThis cookie is used by Bing to store and track visits on the website.Third party: Bing.comConsent (Article 6(1), a) of the GDPR)1 day
    _uetvidThis cookie is used by Bing to store and track visits on the website.Third party: Bing.comConsent (Article 6(1), a) of the GDPR)2 weeks
    _pin_unauthThis cookie is used by Pinterest to track the usage of services.Third party: pinterest.comConsent (Article 6(1), a) of the GDPR)1 year
    IDEThis cookie is owned by Google. Google uses cookies to help customize ads on Google properties.Third party: Google Inc.Consent (Article 6(1), a) of the GDPR)10 months
    DSIDThis cookie is owned by Google. Google uses cookies to help customize ads on Google properties.Third party: Google Inc.Consent (Article 6(1), a) of the GDPR)2 weeks
    _fbpThis cookie is used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.Third party: Facebook.comConsent (Article 6(1), a) of the GDPR)40 days
    c_userThis cookie is used by Facebook. This cookie contains the user ID of the currently logged in user for Facebook.Third party: Facebook.comConsent (Article 6(1), a) of the GDPR)1 year
    datrThis cookie is used by Facebook to differentiate legitimate visits to our website from illegitimate ones.Third party: Facebook.comConsent (Article 6(1), a) of the GDPR)2 years
    dprThis cookie is used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.Third party: Facebook.comConsent (Article 6(1), a) of the GDPR)1 week
    frThis cookie is used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.Third party: Facebook.comConsent (Article 6(1), a) of the GDPR)3 months
    sbThis cookie is used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.Third party: Facebook.comConsent (Article 6(1), a) of the GDPR)2 years
    spinThis cookie is used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.Third party: Facebook.comConsent (Article 6(1), a) of the GDPR)1 day
    xsThis cookie is used by Facebook. This cookie contains the user ID of the currently logged in user for Facebook.Third party: Facebook.comConsent (Article 6(1), a) of the GDPR)1 years
    wdThis cookie is used by Facebook to store the browser window dimensions and to optimise the rendering of the page.Third party: Facebook.comConsent (Article 6(1), a) of the GDPR)1 week
    actThis cookie is used by Facebook to distinguish between two sessions for the same user, created at different times.Third party: Facebook.comConsent (Article 6(1), a) of the GDPR)1 month
    presenceThis cookie is used by Facebook. This cookie contains the user’s chat state.Third party: Facebook.comConsent (Article 6(1), a) of the GDPR)1 month
    1P_JARThis cookie is owned by Google. Google uses cookies to help customize ads on Google properties.Third party: Google BelgiumConsent (Article 6(1), a) of the GDPR)1 month
    ANIDThis cookie is owned by Google. Google uses cookies to help customize ads on Google properties.Third party: Google BelgiumConsent (Article 6(1), a) of the GDPR)1 year
    __Secure-3PAPISIDThis cookie is set by Google. This cookie uniquely identifies your browser and device in order to build a profile of the website visitor's interests and show relevant ads on other sites.Third party: Google Inc.Consent (Article 6(1), a) of the GDPR)2 years
    __Secure-3PSIDThis cookie is set by Google. This cookie uniquely identifies your browser and device in order to build a profile of the website visitor's interests and show relevant ads on other sites.Third party: Google Inc.Consent (Article 6(1), a) of the GDPR)2 years
    APISIDThis cookie is set by Google (DoubleClick). This cookie uniquely identifies your browser and device in order to build a profile of the website visitor's interests and show relevant ads on other sites.Third party: Google Inc.Consent (Article 6(1), a) of the GDPR)2 years
    CONSENTThis cookie is set by Google to carry out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website.Third party: Google Inc.Consent (Article 6(1), a) of the GDPR)18 years
    LOGIN_INFOThis cookie is owned by Google. Google uses cookies to help customize ads on Google properties.Third party: Google Inc.Consent (Article 6(1), a) of the GDPR)2 years
    NIDThis cookie is owned by Google. Google uses cookies to help customize ads on Google properties.Third party: Google Inc.Consent (Article 6(1), a) of the GDPR)6 months
    PREFThis cookie is owned by Google. Google uses cookies to help customize ads on Google properties.Third party: Google Inc.Consent (Article 6(1), a) of the GDPR)2 years
    SIDThis cookie is owned by Google. Google uses cookies to help customize ads on Google properties.Third party: Google Inc.Consent (Article 6(1), a) of the GDPR)2 years
    VISITOR_INFO1_LIVEThis cookie is used by Google (YouTube) to keep track of user preferences for YouTube videos embedded in sites;it can also determine whether the website visitor is using the new or old version of the YouTube interface.Third party: Google Inc.Consent (Article 6(1), a) of the GDPR)6 months
    YSCThis cookie is used by Google (YouTube) to collect user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites.Third party: Google Inc.Consent (Article 6(1), a) of the GDPR)Session
    DVThis cookie is owned by Google. Google uses cookies to help customize ads on Google properties.Third party: Google Inc.Consent (Article 6(1), a) of the GDPR)11 minutes
    OTZThis cookie is owned by Google. Google uses cookies to aggregate analysis of website visitors.Third party: Google Inc.Consent (Article 6(1), a) of the GDPR)1 month
    __Secure-APISIDThis cookie is owned by Google. Google uses security cookies to authenticate users, prevent fraudulent use of login credentials, and protect user data from unauthorized parties.Third party: Google Inc.Consent (Article 6(1), a) of the GDPR)3.5 months
    __Secure-HSIDThis cookie is owned by Google. Google uses security cookies to authenticate users, prevent fraudulent use of login credentials, and protect user data from unauthorized parties.Third party: Google Inc.Consent (Article 6(1), a) of the GDPR)3.5 months
    __Secure-SSIDThis cookie is owned by Google. Google uses security cookies to authenticate users, prevent fraudulent use of login credentials, and protect user data from unauthorized parties.Third party: Google Inc.Consent (Article 6(1), a) of the GDPR)3.5 months
    HSIDThis cookie is owned by Google. Google uses security cookies to authenticate users, prevent fraudulent use of login credentials, and protect user data from unauthorized parties.Third party: Google Inc.Consent (Article 6(1), a) of the GDPR)2 years
    SAPISIDThis cookie is owned by Google. Google uses security cookies to authenticate users, prevent fraudulent use of login credentials, and protect user data from unauthorized parties.Third party: Google Inc.Consent (Article 6(1), a) of the GDPR)2 years
    SIDCCThis cookie is owned by Google. Google uses security cookies to authenticate users, prevent fraudulent use of login credentials, and protect user data from unauthorized parties.Third party: Google Inc.Consent (Article 6(1), a) of the GDPR)1 year
    SSIDThis cookie is owned by Google. Google uses security cookies to authenticate users, prevent fraudulent use of login credentials, and protect user data from unauthorized parties.Third party: Google Inc.Consent (Article 6(1), a) of the GDPR)2 years
    COMPASSThis cookie is used by Google.Third party: Google Inc.Consent (Article 6(1), a) of the GDPR)10 days
    UserMatchHistoryThis cookie is used by LinkedIn to sync LinkedIn Ads ID.Third party: linkedin.comConsent (Article 6(1), a) of the GDPR)1 month
    bcookieThis cookie is used by LinkedIn to uniquely identify devices accessing LinkedIn and detect abuse on the platform.Third party: linkedin.comConsent (Article 6(1), a) of the GDPR)2 years
    li_oatmlThis cookie is used by LinkedIn to identify LinkedIn Members off LinkedIn for advertising and analytics outside the Designated Countries and, for a limited time, advertising in the Designated Countries.Third party: linkedin.comConsent (Article 6(1), a) of the GDPR)1 month
    liapThis cookie is used by LinkedIn for non-www.domains to denote the logged in status of a member.Third party: linkedin.comConsent (Article 6(1), a) of the GDPR)8 months
    lidcThis cookie is used by LinkedIn to optimize data center selection.Third party: linkedin.comConsent (Article 6(1), a) of the GDPR)1 day
    lisscThis cookie is used by LinkedIn to ensure there is correct SameSite attribute for all cookies in that browser.Third party: linkedin.comConsent (Article 6(1), a) of the GDPR)1 year
    li_mcThis cookie is used by LinkedIn. This cookie is used as a temporary cache to avoid database lookups for member's consent for use of non-essential cookies and used for having consent information on the client side to enforce consent on the client side.Third party: linkedin.comConsent (Article 6(1), a) of the GDPR)Session
    _pinterest_cmThis cookie is used by Pinterest to track the usage of services.Third party: pinterest.comConsent (Article 6(1), a) of the GDPR)10 months
    _pinterest_sessThis cookie is used by Pinterest as the login cookie and is used to store a user's login state within a web browser.Third party: pinterest.comConsent (Article 6(1), a) of the GDPR)10 months

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